We're here to answer your current Frequently Asked Questions!
Are y'all open?
At www.kindredpost.com, yes, always! We're fulfilling orders everyday.
At 145 S Franklin we are currently closed to walk-in customers.
I shopped online! Can I pick up an order at the store instead of having it mailed?
Yes! We offer curbside no contact pick-ups. After you order, you'll receive an immediate confirmation. Once we've compiled your order, we'll email you to let you know it's ready and our hours/no contact process for pick-up.
How long will my order take?
Please allow 1-3 days for us to gather your items and contact you for pick-up or prepare them for the mail. The shipping speed you choose at checkout includes these 1-3 days for us to process your order in our estimates.
Are you "doing mail"?
We are not processing mail for the public at this time. We do, however, have stamps on our website for you to purchase and you can arrange a no contact pick-up or have them shipped to you.
If you have a postal account with us, please email us to arrange a no contact drop-off.
We want to support you! How can we help?
Thank you! This is a turbulent time for us so we appreciate you looking out. Always secure your own oxygen mask first before assisting others!
If you feel safe and have the capacity, shopping online or buying gift certificates keeps our team employed and our business forging ahead. We'll also be posting some free ways that you can help support our work in the coming days. We appreciate you <3